The PriorityGUEST Rewards team is currently experiencing a high number of requests resulting in a longer than normal response time for any General enquiries. If your enquiry is Hotel or booking related, please either select the hotel below or contact the hotel directly – information about hotels are on their websites. If your enquiry is a general enquiry around PGR Points, past bookings, downloading a digital card or benefits please find helpful information in the Frequently Asked Questions section. If your request is urgent please contact a hotel directly to speak with a staff member.